If you can’t find the answer you are looking for in our faq’s, please give us a call at 1-888-840-7142 or send us an email from our Contact Us page.
| What are the active ingredients in the Neuropathy Support Formula? |
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Methylcobalamin (also called Methyl-B12)
Benfotiamine (a new, more effective, form of B1)
Stabilized R-Alpha lipoic Acid (the most effective anti-oxidant for nerve damage)
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| What is Methyl B12? How is it different from ordinary vitamin B12? |
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The most common B12 used in supplements is called Cyanocobalamine (Cobalamine). The body must convert Cobalamine to Methylcobalamine in order to get adequate levels of Methyl B12 into the blood system. As the body gets older, it loses its ability to convert Cobalamine to Methylcobalamine and the body absorb as little as 1% of the amount taken.
Methylcobalamine is the form of vitamin B12 that can be directly utilized by the body and is easily absorbed. It is now available in our proprietary blend.
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| What is Benfotiamine? How is it different from ordinary vitamin B1?? |
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Benfotiamine is a new type of vitamin B1. It is fat-soluble unlike Thiamine B1 which is water soluble. The result is that Benfotiamine can dramatically increase the levels of B1 in the blood stream, and effectively decrease or eliminate the symptoms of neuropathy.
Studies have shown Benfotiamine to be absorbed 360% better than other, more common, forms of vitamin B1.
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| What is Stabilized R-ALA? How is it different from S-ALA? |
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Several Clinical Trials have shown that R-Alpha Lipoic Acid can have a very positive effect on sufferers of Neuropathy. R-ALA has been shown to be up to 12 times more effective the the cheaper and more common S-Alpha Lipoic Acid.
Neuropathy Treatment Group ONLY uses stabilized R-ALA because of its superior efficacy and absorbability compared to the common S-ALA found in most supplements. Stabilized R-ALA is also able to withstand temperatures above 90 degrees fahrenheit (like in the back of a mail truck) without hardening into an unusable product.
Doctors have made the following statements about the effects of alpha-lipoic acid on neuropathy: (full excerpts can be found on our “clinical studies” page)
“The antioxidant therapy with R-ALA improves and may prevent diabetic neuropathy”
“…treatment with alpha-lipoic acid over 3 weeks is safe and effective in reducing symptoms of diabetic peripheral neuropathy.”
“Oral treatment with R-Alpha Lipoic Acid for 5 weeks improved neuropathic symptoms”
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| Are there any side effects? |
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There have been numerous clinical trials using these supplements and there have been no reports of any negative side effects, even in much higher doses than we are using in the the Neuropathy Support Formula.
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| Can I take this with my current medications? |
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Numerous case studies have proven you can take vitamin B supplements without negative effects to your medications. You should always check with a health care professional before taking any new supplements.
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| How safe are the ingredients? |
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The FDA has set no limits on the maximum intake of vitamins B1 and B12. There have been numerous clinical trials using these supplements and there have been no reports of any negative side effects.
In fact, in several clinical studies, far higher doses of these vitamins were used with no reported interactions or negative side effects.
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| How quickly does it work? |
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Because of the high quality of our production process, the vitamins in our product will enter your system much faster than other supplements. Some patients have seen results in a little as a week.
Each person is different and it may take longer for the Neuropathy Support Formula to reach its full potential in your system. Although we have seen a great success rate with our formula, it does not work for everyone. For the best chance of success, we recommend staying on the formula for at least 4 months.
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| What is the shelf life of the Neuropathy Support Formula? |
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Each bottle of the Neuropathy Support Formula is stamped with a “Date of Manufacture” (DOM), we recommend you use the product within 18 months of the DOM.
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| Will the Neuropathy Support Formula work for me? |
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Neuropathy has over 100 different causes and because of this, each case can be very unique. Our formula has been designed to support all types of neuropathy and nerve pain but if we can’t help you find relief, you are backed by our 100% “No Questions Asked” Money Back Guarantee. You can call or email us anytime and we will issue you a complete refund. There is absolutely no risk.
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| How does the guarantee work? |
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Our 100% money back guarantee covers your most recent order for 1 year from the time of purchase. If you are not satisfied for any reason, just let us know and we will issue you a full refund (minus S&H). See our Terms and Conditions for full details.
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| How can I get a free trial bottle of the Neuropathy Support Formula? |
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Fill out the free sample form HERE and we will rush your trial bottle. You will also be eligible for a 30% savings on your monthly supply.
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| How can I discontinue my monthly shipments? |
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If you decide that Neuropathy Support Formula isn’t right for you, we want it to be as easy as possible to cancel any future shipments. There are 2 easy ways to cancel:
1. Call our our toll free number 24 hours a day, 7 days a week to reach our cancellation line.
2. Send us a message from our Contact Us page with your name, phone number and address and we will process your request within 24 hours.
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| How does shipping and handling work? |
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We charge your card $6.97 for shipping and handling. With your free trial, we also enroll you in our customer loyalty program where a 30 day supply is sent to you each month for only $43. One time orders can be placed for $63 per bottle and are not eligible for the free trial bottle.
Most orders leave our warehouse within 24 hours. If you select our priority shipping option, your order will receive priority processing from our facility and will get to your sooner.
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| Do you offer international shipping? |
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Yes, and you don’t even need to pay extra. To avoid customs fees and delays, we ship international orders via USPS. Depending on your country, international orders can take an extra 2-4 weeks to arrive. We have successfully shipped to over 100 countries outside the USA.
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| What does the medical community think about these products? |
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Vitamin B12 and B1 injections have been used by the medical community for many years in trying to relieve the pain associated with peripheral neuropathy. More and more doctors agree that supplementation shows beneficial results and are getting behind many of these products. A daily regiment of the Neuropathy Support Formula nutritionally supports the body to rapidly and effectively decrease or eliminate the symptoms of Peripheral Neuropathy.
Don’t take our word for it, check out our clinical studies page to see for yourself.
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| Where is your product manufactured? |
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We proudly manufacture each and every component locally in Boise, ID. We don’t outsource any of our customer service positions overseas and proudly support the local economy.

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Dozens of sufferers have sent in stories of their experience with the Neuropathy Support Formula.
Read the Testimonials